Troubleshooting

★ Before troubleshooting, make sure your device is fully charged!
My controller is connected and charged, but doesn't seem to be working.
My device is unable to locate the controller in A and/or B mode.
My controller will not power on, the blue lights are not blinking.
My device is not charging when connected to the MOGA Boost charging port.
When trying to re-sync in A and/or B mode my controller flashes blue for a long time.
I cannot get my controller to pair after updating the Pivot app.
I accidentally chose the wrong controller during setup!
I want to pair my controller to another device, but it keeps re-pairing with my original device.
I can't charge my controller and mobile device simultaneously.
My Nexus 7 lags, or response slowly, when playing games with my controller.
My game's install was blocked!